Name: Sleep Number® Climate360® smart bed
Brand: Sleep Number
Rating: 4.7315 (4209 reviews)

Question 1

Do I need a base?

Accepted Answer

A Sleep Number bed requires a firm flat surface to evenly support the air chambers inside your bed. A traditional box spring does not provide the support required for a Sleep Number mattress. The firm solid surface offered by our Integrated Base, a FlexFit™ Smart Adjustable Base or a platform bed is the ideal surface for your Sleep Number mattress.

Question 2

Will a Sleep Number mattress fit with my existing furniture?

Accepted Answer

Sleep Number mattresses come in all standard industry mattress sizes and will fit into traditional frames and furniture sets. FlexFit™ Smart Adjustable Bases can stand-alone or be placed inside of your freestanding bed frame.

Industry standard sizes include:

Twin: 38"inches x 75"inches
Twin Extra-Long: 38"inches x 80"inches
Full/Double: 54"inches x 75"inches
Queen: 60"inches x 80"inches
King: 76"inches x 80"inches
California King: 72"inches x 84"

Question 3

Is the new Sleep Number® smart bed compatible with my current FlexFit™ smart adjustable base?

Accepted Answer

To be fully compatible, new smart beds and FlexFit™ 2 and 3 smart adjustable bases must both be purchased in or after April 2023.

If you have an older FlexFit™ smart adjustable base, keep these things in mind:

The Sleep Number® app will only recognize and control your new smart bed. Your remote will only recognize and control your smart adjustable base. If you don’t have a remote, you’ll need to purchase one separately.
These features will no longer function with an older FlexFit™ smart adjustable base:
- Underbed lighting
- Foot Warming (FlexFit™ 3)
Your smart control system will be on the floor, under your bed.
You’ll need a retainer bar kit for raising the bed, purchased separately.

Question 4

How do I control the bed?

Accepted Answer

A Sleep Number bed is controlled through the use of either the remote feature in the SleepIQ app or a Sleep Number remote (sold separately). Through these, you can find or adjust your Sleep Number setting, adjust the position of your FlexFit™ Smart Adjustable Base and control your accessories, including under-bed lighting and foot warming.

Question 5

What is the difference between a FlexTop King and Split King mattress?

Accepted Answer

Our exclusive FlexTop King or FlexTop California King size mattresses will have a split just at the head so you can raise and lower the head of your bed separately, but the foot of your bed will move as one. Our Split King or Split California King size mattresses will have a split down the full center so you can raise and lower the head and foot of your bed separately on each side.

Question 6

Can I try the beds before I buy?

Accepted Answer

Yes! We have over 670 Sleep Number stores, and you will only find a Sleep Number bed in one of our stores. Unlike other manufacturers, we do not sell our beds through other mattress retailers. One of our sleep professionals would be happy to help you find your Sleep Number setting and help you find the bed model that’s best for you.

Visit our store locator to find a store closest to you.

Question 7

Do I need Wi-Fi in my bedroom?

Accepted Answer

Yes, to get your SleepIQ® score and see your data, the SleepIQ® system needs to be connected to the internet via Wi-Fi. Bed controls may be operated via Bluetooth if Wi-Fi is not available.

View a list of tested compatible routers.

Question 8

How are the beds delivered?

Accepted Answer

Premium Delivery & Setup. Our experienced professionals will fully assemble your new mattress and base, and show you how everything works. Learn more.

Question 9

Can I turn off SleepIQ technology?

Accepted Answer

You can turn it off any time through your Sleep Number® remote, SleepIQ® app or SleepIQ® website. In the SleepIQ® app, go to Settings, Bed Settings & Troubleshooting and open the individual sleeper profile. By turning the Privacy Mode toggle to “on,” you’ll stop SleepIQ® from collecting data. From your remote, press the Home button and hold for 2 seconds. You’ll be asked if you’d like to turn off SleepIQ.® It will stay off until you turn it back on.

Question 10

Can I return or exchange my adjustable base?

Accepted Answer

FlexFit™ adjustable bases are not returnable, exchangeable, or part of the 100-Night-In-Home Trial. FlexFit™ adjustable bases are covered under a full one-year warranty and a limited 15-year warranty against defects by the manufacturer.

Question 11

What do Sleep Number mattress reviews say?

Accepted Answer

Customers say they like the quality and value of the mattress. They love being able to adjust the firmness on each side, and couples say they’re happy they can sleep comfortably in the same bed. They mention experiencing amazing sleep that’s better than they’ve had in years. Customers like that the smart bed sleeps cool so they’re not too hot at night. They say the smart bed is worth it and they’re happy they made the purchase. Click here to read reviews.

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